{"id":1190,"date":"2016-07-28T13:52:48","date_gmt":"2016-07-28T13:52:48","guid":{"rendered":"http:\/\/avastar.online\/?page_id=1190"},"modified":"2016-07-28T13:52:48","modified_gmt":"2016-07-28T13:52:48","slug":"installation-issues","status":"publish","type":"page","link":"https:\/\/avalab.org\/avastar\/293\/reference\/troubleshooting\/installation-issues\/","title":{"rendered":"Install &#038; Update"},"content":{"rendered":"<h2><image src=\"\/avastar\/292\/wp-content\/uploads\/2019\/08\/approve_logo_280.png\" style=\"width:120px;vertical-align:middle;margin-left:0px;margin-right:10px;\"><\/image>Installation &amp; Update Issues<\/h2>\n<div class=\"row-fluid\">\n<div class=\"span6 rhcol\">Installing an Add-on should be a straight forward and easy task. But despite our attempt to make things easy, sometimes things go wrong. This Guide is a collection of Issues which have been reported by others. Ok, we have only one issue by now, but we add them as they get reported.<\/div>\n<div class=\"span6 rhcol\"><div class=\"symple-box  green center \" style=\"text-align:center;width: 50%;\"> Don&#8217;t Panic. Your problem can be fixed.<\/div><\/div>\n<\/div>\n<div class=\"symple-toggle state-closed \"><h3 class=\"symple-toggle-trigger \">When the update fails<\/h3><div class=\"symple-toggle-container symple-clearfix\">\n<p>When you update an Add-on in Blender, then normally the following steps are performed:<\/p>\n<ol>\n<li>The installer disables the current version of the Add-on.<\/li>\n<li>The disabled Add-on is removed from the system (deleted from disk).<\/li>\n<li>The new Add-on version is installed.<\/li>\n<li>You now can enable the new version manually<\/li>\n<\/ol>\n<p>However sometimes you can not enable the addon after a new version is installed. this can happen because the first step (disabling the Add-on) does not disable all of the software. So it may happen that the old Add-on leaves some traces in the running Blender, which may result in subsequent errors when you try to enable the new Addon Version.<\/p>\n<p>When the above situation happens to you, then please go ahead as follows:<\/p>\n<h4>Step 1: Remove traces<\/h4>\n<div class=\"row-fluid\">\n<div class=\"rhcol span7\">\n<ul>\n<li><em><span style=\"color: #ff6600;\">Save Preferences<\/span><\/em> at the bottom of the User Preferences Panel<\/li>\n<li>Then close Blender<br \/>\n<strong><span style=\"color: #00ccff;\">Note:<\/span><\/strong> It is important that you really close blender.<br \/>\nJust opening a new scene is not enough!<\/li>\n<li>Open Blender and open the User preferences again<\/li>\n<li>Type &#8220;Avastar&#8221; into the Add-on search field to locate your Add-on<\/li>\n<li>Then Enable the Add-on<\/li>\n<\/ul>\n<p>In most cases this is all that you need to do. The Add-on will enable without errors.<\/p>\n<\/div>\n<div class=\"rhcol span5\">\n<p><a href=\"https:\/\/avalab.org\/avastar\/293\/wp-content\/uploads\/2020\/03\/Image853.png\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-5779\" src=\"https:\/\/avalab.org\/avastar\/293\/wp-content\/uploads\/2020\/03\/Image853.png\" alt=\"\" width=\"662\" height=\"376\" srcset=\"https:\/\/avalab.org\/avastar\/293\/wp-content\/uploads\/2020\/03\/Image853.png 662w, https:\/\/avalab.org\/avastar\/293\/wp-content\/uploads\/2020\/03\/Image853-300x170.png 300w\" sizes=\"auto, (max-width: 662px) 100vw, 662px\" \/><\/a><\/p>\n<\/div>\n<\/div>\n<p>&nbsp;<\/p>\n<p>If the above procedure does not work for you, then you need to put blender into a clean state as follows:<\/p>\n<h4>Step 2: Remove Avastar<\/h4>\n<div class=\"row-fluid\">\n<div class=\"rhcol span7\">\n<p>You find the Remove Button in the expanded Avastar Add-on Panel:<\/p>\n<\/div>\n<div class=\"rhcol span5\">\n<p><a href=\"https:\/\/avalab.org\/avastar\/293\/wp-content\/uploads\/2020\/03\/Image854.png\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-5778\" src=\"https:\/\/avalab.org\/avastar\/293\/wp-content\/uploads\/2020\/03\/Image854.png\" alt=\"\" width=\"662\" height=\"376\" srcset=\"https:\/\/avalab.org\/avastar\/293\/wp-content\/uploads\/2020\/03\/Image854.png 662w, https:\/\/avalab.org\/avastar\/293\/wp-content\/uploads\/2020\/03\/Image854-300x170.png 300w\" sizes=\"auto, (max-width: 662px) 100vw, 662px\" \/><\/a><\/p>\n<\/div>\n<\/div>\n<h4>Step 3: Save User Settings<\/h4>\n<div class=\"row-fluid\">\n<div class=\"rhcol span7\">\n<p>You find the Save User settings Button at the bottom of the User Preferences Window.<\/p>\n<\/div>\n<div class=\"rhcol span5\">\n<p><a href=\"https:\/\/avalab.org\/avastar\/293\/wp-content\/uploads\/2020\/03\/Image853.png\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-5779\" src=\"https:\/\/avalab.org\/avastar\/293\/wp-content\/uploads\/2020\/03\/Image853.png\" alt=\"\" width=\"662\" height=\"376\" srcset=\"https:\/\/avalab.org\/avastar\/293\/wp-content\/uploads\/2020\/03\/Image853.png 662w, https:\/\/avalab.org\/avastar\/293\/wp-content\/uploads\/2020\/03\/Image853-300x170.png 300w\" sizes=\"auto, (max-width: 662px) 100vw, 662px\" \/><\/a><\/p>\n<\/div>\n<\/div>\n<p>&nbsp;<\/p>\n<h4>Step 4: Restart Blender and Install the new Avastar Add-on<\/h4>\n<p>Go ahead and install your Addon<\/p>\n\n<a href=\"\/280\/reference\/install\/\" class=\"symple-button large green   \" target=\"_self\" title=\"Visit Site\" style=\"border-radius:3px\" rel=\"\"><span class=\"symple-button-inner\" style=\"border-radius:3px\"><span class=\"symple-button-icon-left fa fa-wrench\"><\/span>Install<\/span><\/a>\n<\/div><\/div>\n","protected":false},"excerpt":{"rendered":"<p>Installation &amp; Update Issues Installing an Add-on should be a straight forward and easy task. But despite our attempt to make things easy, sometimes things go wrong. This Guide is a collection of Issues which have been reported by others. Ok, we have only one issue by now, but we add them as they get [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":2489,"menu_order":10,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"categories":[],"tags":[],"class_list":["post-1190","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/avalab.org\/avastar\/293\/wp-json\/wp\/v2\/pages\/1190","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/avalab.org\/avastar\/293\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/avalab.org\/avastar\/293\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/avalab.org\/avastar\/293\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/avalab.org\/avastar\/293\/wp-json\/wp\/v2\/comments?post=1190"}],"version-history":[{"count":0,"href":"https:\/\/avalab.org\/avastar\/293\/wp-json\/wp\/v2\/pages\/1190\/revisions"}],"up":[{"embeddable":true,"href":"https:\/\/avalab.org\/avastar\/293\/wp-json\/wp\/v2\/pages\/2489"}],"wp:attachment":[{"href":"https:\/\/avalab.org\/avastar\/293\/wp-json\/wp\/v2\/media?parent=1190"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/avalab.org\/avastar\/293\/wp-json\/wp\/v2\/categories?post=1190"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/avalab.org\/avastar\/293\/wp-json\/wp\/v2\/tags?post=1190"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}