{"id":1190,"date":"2016-07-28T13:52:48","date_gmt":"2016-07-28T13:52:48","guid":{"rendered":"http:\/\/avastar.online\/?page_id=1190"},"modified":"2016-07-28T13:52:48","modified_gmt":"2016-07-28T13:52:48","slug":"installation-issues","status":"publish","type":"page","link":"https:\/\/avalab.org\/avastar\/279\/avastar-2\/troubleshooting\/installation-issues\/","title":{"rendered":"Installation & Update Issues"},"content":{"rendered":"

<\/image>Installation & Update Issues<\/h2>\n
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Installing an Add-on should be a straight forward and easy task. But despite our attempt to make things easy, sometimes things go wrong. This Guide is a collection of Issues which have been reported by others. Ok, we have only one issue by now, but we add them as they get reported.<\/div>\n
Don’t Panic. Your problem can be fixed.<\/div><\/div>\n<\/div>\n

DLL load failed: %1 is not a valid Win32 application<\/h3>
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This happens on Windows when your Blender Application Data folder is corrupted. We never found a good reason for when this happens, but it does happen.<\/p>\n<\/div>\n

Note<\/strong>: This issue is also documented in the Blender manual<\/a><\/div><\/div>\n<\/div>\n

Fix<\/h4>\n

Clean up your Application Data. You find the data here:<\/p>\n

C:\\Users\\<username>\\AppData\\Roaming\\Blender Foundation\\Blender\\<release><\/pre>\n
Details<\/h4>\n
Sometimes another Add-on installation pollutes the Application data folder with scripts and libraries from older blender versions. This can easily make it impossible to install another Add-on. We ensure that our Add-ons never creates such sort of pollution. And here is how you can get out of this issue:<\/p>\n
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  1. Locate the Blender Application data folder (see above)<\/li>\n
  2. within the folder locate the subfolder that is named like your Blender release, for example:\n
     Blender Foundation\\blender\\2.77<\/span><\/em><\/pre>\n<\/li>\n
  3. rename this folder to something like\n
     Blender Foundation\\blender\\2.77_hide<\/span><\/em><\/pre>\n
    Note: The name is not important, use whatever is convenient for you. You even can delete the folder if you like, but see below!<\/li>\n
  4. Now restart Blender<\/li>\n<\/ol>\n
    This will cleanup your application data folder. But take care! This resets blender to its Factory settings. Any other Add-on that you have installed is no longer visible and you need to install them again. However you can use the hidden subfolder ( 2.77_hide<\/span><\/em> in my example) to recreate your installation. Although in most cases it seems easier to install all of your Add-ons again.<\/p>\n<\/div><\/div>\n
    When the update fails<\/h3>
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    When you update an Add-on in Blender, then normally the following steps are performed:<\/p>\n
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    1. The installer disables the current version of the Add-on.<\/li>\n
    2. The disabled Add-on is removed from the system (deleted from disk),<\/li>\n
    3. The new Add-on version is installed.<\/li>\n
    4. You now can enable the new version manually<\/li>\n<\/ol>\n
      However sometimes the first step (disabling the Add-on) does not disable all of the software. So it may happen that the old Add-on leaves some traces which may result in subsequent errors when the new version is enabled in step 4.<\/p>\n
      When the above situation happens to you, then please proceed as follows:<\/p>\n
      Step 0: Remove traces<\/h4>\n